Privacy Policy
Last updated: January 2024
Moon Heritage (“we,” “us”) respects your privacy. This policy explains how we collect, use, and protect your information.
1. Information We Collect
- Personal information: Name, email, shipping address (for physical orders), and any personalization details you provide.
- Payment information: Processed by Lemon Squeezy; we do not see or store your full card number.
- Usage data: Pages visited, device type, browser, IP address (for analytics and fraud prevention).
2. How We Use Your Information
- To process and deliver your order
- To send order confirmations and updates
- To provide customer support
- To send marketing emails (if you opt in) — unsubscribe anytime
- To improve our website and products
- To prevent fraud
3. How We Share Your Information
We do not sell your information. We share it only with:
- Lemon Squeezy: Payment processing
- Shipping carriers: To deliver physical orders
- Email provider: To send transactional and marketing emails
- Analytics: Aggregated, anonymized data for website improvement
- Law enforcement: If legally required
4. Cookies
We use cookies for essential functionality (cart, checkout) and analytics. You can disable cookies in your browser, but some features may not work.
5. Data Retention
We retain order records for accounting/legal purposes. You can request deletion of your personal data by contacting us.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your data. Contact us at hello@moonheritage.co.
7. Security
We use SSL encryption, secure servers, and Lemon Squeezy's PCI-compliant payment processing to protect your data.
8. Children
We do not knowingly collect data from children under 13. If you believe a child has provided us information, contact us for removal.
9. International Transfers
Your data may be processed in the USA or other countries. By using our site, you consent to this.
10. Changes
We may update this policy. Check this page for the latest version.