Shipping Policy
Last updated: January 2024
Digital Products
- Delivered instantly via email (within 5 minutes)
- No physical shipping required
Printed Products (Voyager & Pioneer tiers)
| Destination | Estimated Delivery | Shipping Cost |
|---|---|---|
| USA | 5–10 business days | Included |
| Canada | 7–14 business days | Included |
| UK/Europe | 10–20 business days | Included |
| Australia/NZ | 10–20 business days | Included |
| Rest of World | 14–28 business days | Included |
Note: Delivery times are estimates, not guarantees. Customs delays may occur for international orders.
Processing Time
Orders are processed within 2–3 business days. You'll receive a tracking number via email once shipped.
Tracking
Tracking is provided for all printed orders. Check your email for the tracking link, or contact us if you haven't received it within 5 business days of ordering.
Lost or Damaged Packages
- Contact us within 14 days if your package doesn't arrive
- Send photos of damage within 7 days of delivery for replacement
- We'll either resend or refund — your choice
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These are the buyer's responsibility.